SOFT PLAY HIRE TERMS & CONDITIONS

Soft Play Hire – Supplier Notice

Float. GC Events soft play equipment is supplied by Arche Event Co. All soft play items are subject to the Terms & Conditions of Hire outlined below, which are provided by Arche Event Co and apply to all bookings made through Float GC Events.

BOOKING & PAYMENT
Bookings for the hire of soft play equipment must be made in advance and confirmed by payment of a deposit of $200 or full payment including the bond payment of $200, as specified by Float. GC Events. The balance of the hire fee must be paid fourteen (14) days before your event date.

Float. GC Events. reserves the right to cancel any booking if the balance of the hire fee is not received by the due date.

Prices are subject to change at any time, but once your security deposit has been paid the price will remain the same for the entirety of the booking.

DELIVERY, SET UP & COLLECTION
Float. GC Events shall deliver, set-up and collect the equipment at the times
specified in the booking.

The customer shall be responsible for ensuring that there is adequate space and access for the delivery, set-up and collection of the equipment.

Float. GC Events shall not be liable for any delay in delivery, set-up, or collection due to circumstances beyond its control.

CANCELLATIONS
Float. GC Events does not offer refunds. If the customer needs to cancel the booked event date a notice period of no less than fourteen (14) days will be Required in order to postpone event date (subject to availability) within a period of twelve (12) months.

If the customer does not wish to postpone the booking and wants to cancel a fee of 50% will be deducted from the security deposit, the remaining amount will be deposited back into your chosen account within seven (7) business days.

Float. GC Events advises all clients to have a wet weather backup plan if your party is scheduled to be outside.

We will not set up in the rain and do not offer refunds for bookings made with no wet weather backup.

If the grounds are too wet due to previous rainfall Float. GC Events can refuse to set up on the day as it can damage the equipment and also become unsafe for children to use.

If you would like to reschedule due to predicted wet weather the same cancellation policy applies to your booking as above.

Please consider this when booking and paying your deposit.

COUNCIL APPROVALS
It is the customers responsibility to acquire appropriate council approvals here applicable.

Refunds will not be given if setup is denied on the day.

USE OF EQUIPMENT
The customer shall use the equipment in accordance with the play rules provided by Arche Event Co.

The customer shall be responsible for the proper and safe use of the equipment and shall not use the equipment for any illegal or prohibited purpose.

Messy play and face painting services are not allowed at the same events as our soft play equipment as they can permanently stain our equipment resulting in loss of bond and replacement costs.

Please consider this when booking and paying your deposit.

LIABILITY
Arche Event Co. and Float.GC Events shall not be liable for any injury or damage resulting from the use of the equipment by the customer or any other person.

The customer shall indemnify and hold harmless Arche Event Co. and Float GC Events from any and all claims, losses, damages, expenses, and costs (including legal fees) arising from or in connection with the customer’s use of the equipment.

DAMAGE OR LOSS OF EQUIPMENT
It is the hirers responsibility to ensure that the equipment is returned in the same condition as when it had arrived.

If the equipment is damaged, lost or stolen the hirer will be responsible for replacement/repair costs to the full amount.

If replacement/repair costs exceed the $200 security deposit the hirer will be invoiced the remaining amount.

HEALTH & SAFETY

Arche Event Co. and Float.GC Events are covered by Public Liability Insurance, but it is the customers responsibility to ensure that all reasonable steps are taken to avoid any injuries occurring whilst using our equipment.

  1. Our equipment has been designed for children aged 6 months to 4 years old.
  2. Supervision from a responsible adult is required at all times. Arche Event Co.
    does not provide supervision for any events.
  3. Before using our equipment, children MUST remove shoes, glasses and any
    sharp objects. Any parent/guardians who are entering the area must also remove their shoes. No food, drinks, animals or other toys are allowed on or near our equipment.
  4. Smoking is strictly prohibited on or near our equipment.
  5. If anything did spill on the equipment, please only clean with a dry or damp
    paper towel and advise us upon collection/drop off of the whereabouts the spill occurred.
  6. Arche Event Co. thoroughly cleans our equipment after each use, however an additional fee of $100 will be charged if our equipment becomes soiled beyond standard use.
  7. If your event is going to be held outside, we recommend setting up under a shady area as the equipment can become hot if left in the sun, especially during summer.